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June 12, 2019

How to Improve Statements of Work

15 questions to ask clients to help define scope
By Gary Richards, LegalBizDev

  1. What outcomes would you consider to be wins/successes for this matter?
  2. Are any other outcomes acceptable?
  3. If, unexpectedly, your objectives for this matter become unattainable, what would you do?
  4. What deadlines matter to you?
  5. How will you know when you are done?
  6. Do you have strict budget limits for this matter?
  7. During work on this matter, who will be the ultimate decision-maker?
  8. Can you envision anything that you or others in your organization could do to help ensure success of this matter?
  9. Do you have any fears or concerns about any special risk in this matter?
  10. Are there any dos or don’ts that you want to point out for us to observe during our legal work?
  11. What are the primary business effects of succeeding with this matter?
  12. Are there other stakeholders in your organization or other business activities or strategies that will be affected by the outcome of this matter?
  13. Do you have any other ongoing legal matters that could affect this matter in any way?
  14. Do you want to make progress reports on this matter to others in your organization? If so, when?
  15. Are there other related business problems you want to solve?

Reproduced with permission from the Legal Project Management Quick Reference Guide, Fourth Edition (© LegalBizDev, 2017).

 

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