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August 03, 2016

Tip of the month:  Adapt your reporting style to each client

Under-reporting of the status and results of legal matters can result in surprises to the client and unpaid bills.  But over-reporting can make clients think that you are insecure or even lack competence.  The trick is that different clients draw the line at different places, so whether your reporting consists of weekly phone calls or short monthly reports or something else will vary from client to client.  Success starts by talking with each client about what they want.

The first Wednesday of every month is devoted to a short and simple reminder like this to help lawyers increase efficiency, provide greater value to their clients and/or develop new business. For more about this tip, see our Legal Project Management Quick Reference Guide.

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