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December 04, 2013

Tip of the month: Ask top clients what they like, and dislike, about other law firms

Prepare for your next business development lunch by listing a few questions that will make it easy for your client to do most of the talking. Here are two of our favorites: 

  1. What are some of the things you’ve liked most about working with law firms, both ours and others?
  2. What have you liked least about working with law firms?

 

The first Wednesday of every month is devoted to a short and simple tip to help lawyers increase efficiency, provide greater value to their clients and/or develop new business. For a list of 65 additional questions you might ask, see my book the Legal Business Development Quick Reference Guide.

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